F J Wiseman & Co. Ltd is committed to keeping your personal data secure. This privacy policy explains how we use any personal information we collect about you when you contact us or use our services.
F J Wiseman & Co (“We”, “Us”). If you have any questions or comments regarding this policy, please contact us.
This policy covers:
1. How we collect information about you
2. What types of personal information we hold
3. What we use your personal data for
4. Our website and the information we collect
5. Keeping your data safe
6. When we share your personal information with other organisations
7. When your personal information is transferred outside the UK
8. Contacting you and your marketing preferences
9. Data Retention
10. Updates to our privacy notice
How we collect information about you
We collect information about you when you purchase or book one of our products and services; sign up to our newsletters or make an enquiry (via email, over the phone or on our website).
What types of personal information we hold
We will process personal data in connection with enquiries, purchases and bookings of our products and services, which may include:
· Personal and contact details which will usually include title, full name, email and postal address
· A record of contact with us such as via the telephone, through one of our website contact forms, or by email
· Products and services, you have booked with us, as well as those you have been interested in
· If you purchase a shotgun or firearm from us, your licence number
· Your date of birth, gender and nationality
What we use your personal data for
We may use your personal information to:
· Process your enquiry, booking or purchase
· Provide you with information, such as quotations
· Notify you of any changes to your booking
· Update your records and the information we hold about you
· Monitor and keep records of our communications with you and our staff
· Manage and audit our business
· Comply with legal and regulatory obligations and requirements
· Contact you about our products and services offered
Our website and the information we collect
We collect visitor data and analyse traffic on our site for our own usage. This information helps us understand customer interests and helps us improve our website.
When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. A cookie is used to store small amounts of information. This information is collected for traffic analysis only. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block / refuse cookies, and/or notify you before they are placed
Keeping your data safe
We take the security of your personal information very seriously. We endeavour to take appropriate technical and organisational measures to prevent unauthorised use of personal data and accidental loss of personal data.
Personal information is stored in our internal database system, which is accessed by our sales, accounting, marketing and information systems staff. It is used solely to conduct business, and it is always handled discretely and in a way which safeguards your privacy.
We perform regular backups of our database systems and web servers, and we store backups in a secure location. While we cannot guarantee 100% security from unauthorized access, we take every reasonable effort to ensure that the data on our servers and on our backups remain secure.
Data retention
We will hold your personal information for as long as required for us to provide our products and services to you and for as long as we have legitimate business needs, for example where we are under certain binding legal obligations, where information is required for audit purposes, by the government or other institutions or where we have another legitimate business reason.
You have the right to ask for a copy of any of your personal data held by us at any time. If you would like a copy of the personal information we hold for please contact us.
Online Gift Voucher Orders
We use PayPal to process our online payments. We do not store credit card details nor do we share financial details with any 3rd parties.
Updates to our privacy notice
We may change this privacy notice on occasion to reflect changes in the law or our privacy practices. If we make amends to our privacy policy, we will publish the revision date. Please note that this policy compliments, but does not supersede, our separate Terms and Conditions. If there is a circumstance in which the two documents conflict, Terms and Conditions shall take precedence over this policy. We are a company headquartered in the UK. As such, the Terms and Conditions and this privacy policy are subject to the applicable laws of the United Kingdom of Great Britain. Any claim or proceeding arising under or otherwise concerning the Terms and Conditions or this privacy policy shall be conducted in the United Kingdom.
If you have any questions about this privacy policy, please contact us.
● accounts@fjwiseman.co.uk
● Address: 65 Union Street, Bridgtown, Cannock, Staffs, WS11 0BS
● Phone: 01543 504088
This is the privacy notice of F. J. Wiseman & Co. Ltd. Registered No. 0464964. We are a data controller of your personal data and we are fully registered with the ICO. https://ico.org.uk/
This policy is effective from 1stFebruary 2021.